Here are some of our most commonly asked questions
Our typical build time is 2-3 weeks, or you can pay to skip the line and get your PC built ASAP! Once your PC has been built, you will receive an e-mail with tracking information!
You can see our full shipping Policy for more details Here
Yes! Please send us an email and and tell us how you would like to customize it, how you use your PC and what your budget is and we can help build you a perfect PC for YOU!
Check out the sponsorship application under the Community tab. Long story short.... maybe. ;)
In Short No! There is no such thing as a free PC when we send out our PCS to creators we expect them to create videos and share content on that PC this is costing them time and effort. Making content isn't easy and requires a lot of time, talent and skill. If we deem you good enough with a big enough audience then we may send out a PC for you to review.
Yes, all our PCs come with the basic operating system pre-installed, along with a suite of essential software. Additional software packages can be installed upon request for an additional fee.
Most drivers will update automatically through the operating system's update feature. However, you can also visit the official website to download the latest drivers for your specific PC model.
There could be several reasons for a slow PC. Consider checking for malware, clearing cache, updating software, or freeing up disk space. If the problem persists, please contact our support team for assistance.
Yes, we have a dedicated technical support team available 24/7. You can reach out to them via phone, email, or our website's live chat feature.
Yes, most of our PCs are designed to be upgrade-friendly. You can upgrade components like RAM, storage, and graphics card. However, some models may have limitations, so it's best to check the specifications or consult our support team.
Use a soft, lint-free cloth to wipe the exterior. For the keyboard and vents, you can use compressed air. Ensure the PC is turned off and unplugged before cleaning. Avoid using liquid cleaners directly on the PC.